Texts might make it convenient to communicate, but they’re a common medium for hackers to exploit others. Why are texts so dangerous, and what can you do about them? That’s what we’re covering today, including how you can detect and avoid these threats.
SMS-based phishing (or “smishing” if you’re into that sort of thing, that being abbreviations) use text messages as the method of attack in phishing schemes. They might look like communications from your bank or credit card company, fake shipping updates from Amazon, FedEx, or UPS, or even the government.
Here’s a quick list of some of the common smishing tactics you might see:
Can you remember the last time you didn’t have a package on the way, or when you weren’t receiving text messages? This is why it’s so easy and convenient for hackers to capitalize off of smishing attacks.
If you’re careful, you can tell what a smishing attack looks like and protect yourself, your family, and even your staff. For example, one of the throwaway signs is if you’re asked to confirm your identity through a link in a message rather than an authenticator app.
Really, it all boils down to fear and a lack of awareness.
If you’re in the target’s shoes, wouldn’t you also fall for a hack if someone claims that there’s an issue with your bank account? You might impulsively click on a link without even thinking it through. This is what they’re counting on.
It doesn’t help that the hackers tend to adopt the identities of trusted entities, either.
If you want to protect yourself from smishing, we have some tips to share:
As fun as it might seem to mess with the scammer, you should never respond to them under any circumstances… and make sure you don’t share any information, like ID numbers, private details, passwords, or access credentials. Again, you never want to click on any links or attachments in these messages, either.
Make a note of the phone number and cross-check who this number claims to be. If it doesn’t check out, then you know it’s a fake. Otherwise, it could be authentic.
Mobile operating systems will receive updates that keep them safe from security threats, so be sure to update yours frequently. More modern mobile operating systems will have systems in place that can block spam, but it doesn’t hurt to also have a dedicated mobile security application installed, too.
With solutions like multi-factor authentication, filtering and spam protection, encryption, and audits, your business can minimize the threat of smishing and other security issues.
Make sure you’re telling your friends, relatives, coworkers, employees, everyone about how to avoid smishing attacks; this creates a safety bubble around you and your loved ones.
You can report text-based phishing attacks by using a number designated by the Global System for Mobile communications (GSMA): 7726. Here’s how to do it on both Android and iOS.
If you would like to report an attack to the Federal Trade Commission, you can use this fraud reporting tool. They will then inform law enforcement so action can be taken, and you’ll also receive resources and best practices that can help you address the issue in the moment.
Did you learn something new about smishing? Spread the word by sharing this article with the people in your life so they can stay safe. For more tips, be sure to call us at 1-855-405-8889.
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